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Frequently Asked Questions

What is a Credit Counseling Session?
A Credit Counseling Session is an overview of you total financial situation.  It can be done on the telephone or in person.  During this session, a certified counselor will review all of you income, expenses and debts.  At the conclusion of this comprehensive session, the credit counselor will make recommendations to help you get back on track financially.

How long does the credit counseling session take?
The average credit counseling session will last about one hour.  This may vary depending on your specific situation.  Beware of agencies that claim they can help you get rid of your debt in 15 minutes or less.  These types of agencies may be trying to push you into their program without providing the full benefits of a credit counseling session.